Privacy Policy

Effective Date: 02.13.2026

FlavaFil (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our site or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process orders and, if you choose, to provide you with marketing updates. This may include:

• Personal Information: Your name, billing and shipping address, email address, and phone number.
  
  

• Payment Information: Processed securely by third-party payment providers (we do not store full credit card details).
  
  

• Order Information: Details about the products you purchase.
  
  

• Optional Marketing Information: If you opt in, we collect your email for newsletters, product updates, and promotions.

We do not knowingly collect sensitive personal information (such as health data, social security numbers, or geolocation).

2. How We Use Your Information

We use the information we collect to:

• Process, fulfil, and ship your orders.
  
  

• Communicate with you about your purchase.
  
  

• Provide customer service and respond to inquiries.
  
  

• Send you marketing communications if you have opted in.
  
  

• Improve our website, products, and customer experience.
  
  

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Service Providers: Third-party vendors that help us operate our store (e.g., payment processors, shipping carriers, IT support).
  
  

• Legal Requirements: If required by law, regulation, or legal process.
  
  

All third parties are contractually required to protect your data and use it only for the services they provide to us.

4. Marketing Communications

You will only receive marketing emails if you explicitly opt in. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

5. Cookies & Tracking

We may use cookies or similar technologies to improve site performance, understand traffic, and enhance your shopping experience. These cookies do not store personal payment details. You can control cookies through your browser settings.

6. Data Retention

We retain sales-related data for as long as necessary to comply with legal, accounting, or reporting obligations. Marketing information is kept until you unsubscribe or request deletion.

7. Your Privacy Rights

Depending on where you live in the United States, you may have certain rights under applicable privacy laws (such as the California Consumer Privacy Act, or CCPA). These may include:

• The right to request access to the personal information we hold about you.
  
  

• The right to request deletion of your information (subject to certain exceptions).
  
  

• The right to opt out of the sale of personal information (note: we do not sell your data).
  
  

• The right to non-discrimination for exercising your privacy rights.
  
  

To exercise these rights, please contact us at hello@flavafil.com.

8. Security

We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have done so, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review the policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

FlavaFil Customer Support
Email: hello@flavafil.com 

Oak & Mie USA, Inc is a wholly owned subsidiary of Oak & Mie B.V., The Netherlands. FlavaFil is registered trademark of Oak & Mie B.V. and fully licensed for commercial use to Oak & Mie USA, Inc.

Oak & Mie USA, Inc.
131 Continental Dr Suite 305 Newark, DE, 19713 US
EIN: 38-4125296